Usually our first instinct on a sandwich place to go to is Subway or Quiznos. Jersey Mike’s definitely needs to go on that list! I felt the energy and excitement in the employees and customers as soon as I walked through the doors. On the location’s first day there may not have been a ton of action, but a good amount of locals and a few of our own Mesa students were there.
The decor was very noticeable and it portrayed the history of the restaurant. With New Jersey themed portraits and maps along the walls, people got to feel the east coast vibe.
The menu is very simplistic as you are about to order. Each sandwich is designated with a number to order, the description being the meat(s) and cheese(s). Along with a speedy process, the customer service was much better than I anticipated. As the woman in front of me was ordering, the employee cutting the meat asked if she liked roast beef. She said yes, and he (named Steve Tuzzi) voluntarily handed her a piece. The customer was almost speechless. This goes to show that Jersey Mike’s does not pre-cut their meats in any way; everything is freshly made on the spot.
Once you get past the preparation of the sub, you head on over to the condiments. Your first choice is what they call getting it “Mike’s Way”. This includes Onions, tomatoes, lettuce, spices (salt and pepper), and “the juice” (oil and vinegar). When you are all done it comes to one great, affordable price.
Now that we talked about all the great, let’s get down to what can be improved. I had a hard time finding a place to sit inside without being bombarded by other people in line. The row of about six or seven small sized table seems to be up against the line of people to order. On a busy lunch rush it seems like it would be difficult to find a place to sit. It also seems the same on the outside area. When it came to the food, I noticed the bread was not as fresh or soft as my many other experiences I had at a different Jersey Mike’s locations. Though the promise they give comes along with fresh baked bread daily, that may not have been the case today.
The franchise has been growing since 1956 after the first store opened in Point Pleasant, New Jersey. With more than 500 locations across the nation today, I’m sure the business is thrilled to keep growing. The remembered authentic taste brings in all the customers daily. “And it’s a tradition of quality we’ll never outgrow.”